Reinventing public services has to start with the user. Only by incremental experiments, with an eye on effectiveness and putting the end-users at the heart of the design process, can we truly hope to transform public services to meet our citizens’ needs. Transforming public services to meet the true expectations of the citizens and create… Read more »
Posts Tagged: UNDP
How does volunteering make a difference? These days, we are trying to do development differently: to partner with less usual suspects for outside insights, and tap into local energy and initiatives. The ethos of volunteerism is exactly the same – it is not a supplement to the work we do; it is a natural component… Read more »
It’s not the ‘what’ but the ‘why’ that intrigues Kit Lykketoft. As Deputy Director of MindLab Denmark, Kit’s work focuses on user involvement, cross-departmental cooperation, and innovation in the public sector. We met up with her in Podgorica, where she was giving the keynote speech to the audience gathered for UNDP’s global Shift week of innovation… Read more »
In Turkey, more than one in six seniors lives in poverty. For women, it’s even worse, a staggering 62 percent have little to no income. According to national statistics, the proportion of the elderly population (65 years and over) was 7.7 percent in 2013. This figure is expected to rise to 10.2 percent in 2023,… Read more »
>> See more pictures from Georgia’s Social Good Summit Meetup As part of this year’s Social Good Summit, UNDP in Georgia joined forces with Elva Community engagement to host a Meetup to look at the intersection of gaming and peacebuilding. As described in their recent post, the team has been hard at work developing a game aiming… Read more »
112 is one of the most dialed phone numbers in Georgia. In 2013 alone, over eight million emergency calls were made to this national response hotline. Their website lists emergency services available for children, a video tour, and frequently asked questions for those who may need immediate help. They provide everything for everyone – except… Read more »
Last week, I had the pleasure of visiting the World Health Organization (WHO) in Copenhagen. I was there to participate in their annual meeting and to speak about how I think we can work together on health. You can read the whole speech here, but to give you a little spoiler – I think we can… Read more »
Some time ago, in the first round of the national post-2015 consultations, citizens in Moldova told us about their aspirations. They spoke of finding decent work, wanting better social protection, and having more accountable governance. This will be all the more challenging in a world where rising energy and food prices, climate-related threats, emigration, and… Read more »
How can we innovate the way we tell stories to make sure they truly stand out? Telling the development story compellingly isn’t always easy: change is complicated, messy, and nuanced.
What do online gaming and peacebuilding have in common? One simple answer is they both need people to do the job together. To succeed in both building peace and network gaming, you have to be willing to communicate openly. It’s the only way to achieve any meaningful progress.