Seven ways Twitter is like a house party (and why that matters)

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Filed under: Social innovation

As part of our efforts to innovate at Mahallae and UNDP-ACT, we are very keen on the “work out loud” approach. This is why we in the Mahallae team provide ongoing support and mentoring to our winning Challenges teams in designing and implementing successful social media and outreach strategies. Yet we sometimes notice confusion and even resistance in our innovating teams… Read more »

Come co-design with Georgia’s new Innovative Service Lab!

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Filed under: Development Governance Guest posts Social innovation

Reinventing public services has to start with the user. Only by incremental experiments, with an eye on effectiveness and putting the end-users at the heart of the design process, can we truly hope to transform public services to meet our citizens’ needs. Transforming public services to meet the true expectations of the citizens and create… Read more »

Dispatch from Montenegro: Step inside the MindLab

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Filed under: Development 2.0 Social innovation

It’s not the ‘what’ but the ‘why’ that intrigues Kit Lykketoft. As Deputy Director of MindLab Denmark, Kit’s work focuses on user involvement, cross-departmental cooperation, and innovation in the public sector. We met up with her in Podgorica, where she was giving the keynote speech to the audience gathered for UNDP’s global Shift week of innovation… Read more »