Reinventing public services has to start with the user. Only by incremental experiments, with an eye on effectiveness and putting the end-users at the heart of the design process, can we truly hope to transform public services to meet our citizens’ needs. Transforming public services to meet the true expectations of the citizens and create… Read more »
Posts Tagged: innovation
It’s not the ‘what’ but the ‘why’ that intrigues Kit Lykketoft. As Deputy Director of MindLab Denmark, Kit’s work focuses on user involvement, cross-departmental cooperation, and innovation in the public sector. We met up with her in Podgorica, where she was giving the keynote speech to the audience gathered for UNDP’s global Shift week of innovation… Read more »
In Turkey, more than one in six seniors lives in poverty. For women, it’s even worse, a staggering 62 percent have little to no income. According to national statistics, the proportion of the elderly population (65 years and over) was 7.7 percent in 2013. This figure is expected to rise to 10.2 percent in 2023,… Read more »
How can we innovate the way we tell stories to make sure they truly stand out? Telling the development story compellingly isn’t always easy: change is complicated, messy, and nuanced.
In last week’s blog post, I wrote about the hackathon idea, and how we’re planning it to use it in Belarus to kick off Shift week. We chose to explore three overarching themes: healthy lifestyles, environmental protection, and disability-friendly employment. We held an open call for ideas and out of the 20 applications received, nine seemed like… Read more »
Kostas Mallios believes in the power of ideas. Earlier this week, he came to our Istanbul office to join our scaling up workshop as a key mentor from the private sector. We wanted hear from new voices across disciplines, to get their views on how we can better approach scaling our work. Looking at evolutionary… Read more »
It’s exciting to be living in a world where groundbreaking technology, open communication, and fantastic scientific discoveries, can converge to create something revolutionary. From Silicon Valley to Singapore, from complex emergencies to governance, innovative approaches are changing the way we do business; and the best innovations are the ones that come from the people themselves…. Read more »
Mark is a senior in high school and comes from a wealthy family. He is carefree, somewhat lazy, and does not put much effort into schoolwork. His father is worried that he will not be accepted into a good university, so he puts a substantial amount of money in an envelope and goes to see… Read more »
This is a story of how we won hearts and minds in Georgia with our World Environment Day campaign. But first, let me start with a bit of background.
From county councils to government departments, institutions in the UK are thinking more and more about how to develop innovative solutions to the key problems faced by their citizens. Increased fiscal pressures and heightened citizen expectations means doing more with less. The conventional stereotype of a public servant being resistant to innovation and prone to… Read more »