MiLab meets MindLab: Redesigning public services in Moldova

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Filed under: Development 2.0 Governance Guest posts Social innovation

I find nothing more interesting in my work in the public sector than pioneering a new approach to an old problem. In 2014, UNDP in Moldova and Moldova e-Government Center jointly launched the Moldova Social Innovation Hub – or “MiLab” for short. We also initiated our first project – a pilot focusing on applying design… Read more »

Duncan Green: On citizen mobilization and empowerment

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Filed under: Development 2.0 Guest posts Poverty

Power is intangible, but crucial; a subtle and pervasive force field connecting individuals, communities and nations in a constant process of negotiation, contestation and change. Development is, at its heart, about the redistribution and accumulation of power by citizens. Much of the standard work on empowerment focuses on institutions and the world of formal power… Read more »

Come co-design with Georgia’s new Innovative Service Lab!

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Filed under: Development Governance Guest posts Social innovation

Reinventing public services has to start with the user. Only by incremental experiments, with an eye on effectiveness and putting the end-users at the heart of the design process, can we truly hope to transform public services to meet our citizens’ needs. Transforming public services to meet the true expectations of the citizens and create… Read more »

Taking a deep dive in the Strumica River (data) Basin

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Filed under: Climate change Disaster response Environment Guest posts Social innovation

The Strumica River Basin is one of the former Yugoslav Republic of Macedonia’s most vulnerable regions to climate change. By 2020, water demands in the Strumica River Basin are expected to increase by 40 percent, while extreme weather events – such as floods and droughts – are also expected to become more frequent. To avoid… Read more »

Minding the gap: Georgia takes a page from UK’s innovation guidebook

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Filed under: Development 2.0 Guest posts Social innovation

From county councils to government departments, institutions in the UK are thinking more and more about how to develop innovative solutions to the key problems faced by their citizens. Increased fiscal pressures and heightened citizen expectations means doing more with less. The conventional stereotype of a public servant being resistant to innovation and prone to… Read more »

Healthy choices: Optimizing decisions in an area of uncertainty

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Filed under: Development Guest posts Health HIV

Early last month, I was honoured to have the opportunity to represent Bosnia and Herzegovina at Observatory Venice Summer School 2014, a six-day networking and educational event. Thanks to the financial assistance of UNDP in Europe and Central Asia‘s HIV, Health and Development team, I was able to meet with more than 40 specialists from the global health… Read more »