MiLab meets MindLab: Redesigning public services in Moldova

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Filed under: Development 2.0 Governance Guest posts Social innovation

I find nothing more interesting in my work in the public sector than pioneering a new approach to an old problem. In 2014, UNDP in Moldova and Moldova e-Government Center jointly launched the Moldova Social Innovation Hub – or “MiLab” for short. We also initiated our first project – a pilot focusing on applying design… Read more »

Come co-design with Georgia’s new Innovative Service Lab!

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Filed under: Development Governance Guest posts Social innovation

Reinventing public services has to start with the user. Only by incremental experiments, with an eye on effectiveness and putting the end-users at the heart of the design process, can we truly hope to transform public services to meet our citizens’ needs. Transforming public services to meet the true expectations of the citizens and create… Read more »

What will the Global Forum on Youth Policies address?

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Filed under: Development Governance Social inclusion

Young people around the world are full of ambition and expectations. They also face many challenges. Poverty and limited access to resources, education, healthcare, and employment can hinder the full realization of youth rights, opportunities, and potential in many parts of the world. Coupled with social discrimination, violence, and environmental degradation, this leads to worrying implications… Read more »

Hackathon: Making the SHIFT in Belarus

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Filed under: Development 2.0 Governance Social innovation

It’s exciting to be living in a world where groundbreaking technology, open communication, and fantastic scientific discoveries, can converge to create something revolutionary. From Silicon Valley to Singapore, from complex emergencies to governance, innovative approaches are changing the way we do business; and the best innovations are the ones that come from the people themselves…. Read more »

South Eastern Europe in review: Where citizens are the experts

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Filed under: Anticorruption Governance Social innovation

Whenever I discuss the governance challenges in South Eastern Europe, the discussion quickly boils down to one issue: (anti) corruption. At the recently organized SELDI policy advocacy workshop, we went back to the basic principles of “good governance.” This opened up a wider debate indicating that now may be the time to both reframe the… Read more »