Moldova’s innovation hub: Changing the way we police

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Filed under: Development 2.0 Social innovation

It all started with the renovation of a police station in Chișinău. The question: Why don’t we redesign the space from the perspective of both provider (police) and user (community)? At that moment, neither we, nor our partners from the municipal police department, could have imagined what that would entail. We soon realized that changing the… Read more »

Dispatch from Montenegro: Step inside the MindLab

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Filed under: Development 2.0 Social innovation

It’s not the ‘what’ but the ‘why’ that intrigues Kit Lykketoft. As Deputy Director of MindLab Denmark, Kit’s work focuses on user involvement, cross-departmental cooperation, and innovation in the public sector. We met up with her in Podgorica, where she was giving the keynote speech to the audience gathered for UNDP’s global Shift week of innovation… Read more »

Loud and clear: Rethinking service design in Georgia

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Filed under: Development 2.0 Health Social inclusion

112 is one of the most dialed phone numbers in Georgia. In 2013 alone, over eight million emergency calls were made to this national response hotline. Their website lists emergency services available for children, a video tour, and frequently asked questions for those who may need immediate help. They provide everything for everyone – except… Read more »

Belarus: Prepping the SI-lab

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Filed under: Development 2.0 Environment Human rights Social innovation

In last week’s blog post, I wrote about the hackathon idea, and how we’re planning it to use it in Belarus to kick off Shift week. We chose to explore three overarching themes: healthy lifestyles, environmental protection, and disability-friendly employment. We held an open call for ideas and out of the 20 applications received, nine seemed like… Read more »